Booking Information

Riverside Family Holidays in Cornwall

Booking Information


We understand it can be daunting for some to make a booking online, here we are trying to make it easier for you but please don't feel you have to, we are happy to help you and book it over the telephone for you.




There are different ways to search for the property you would like.  On the top bar is the title properties if you click onto this you can either choose all areas or the specific area you require. 

If you know the property you would like to book on the right hand side where you can search for availability at the bottom you can just choose the property from the list.  The property details are then on show and you can go through the calendar to see dates that are available.  To get a price choose your arrival date and the number of nights and number of people then click the calculate price button and it will then be on show below.

To do a general search of the properties if you have a specific date On the home page fill in the information on the search for availability i.e. Area, Arrival Date, No. of nights, No. of guests and if you have a dog tick pets. Then press check availability. The properties will be on show.  You can then define the search further by price low to high or high to low or by the number of people they sleep.

To Book online click onto the Book Now button which will take you to another screen with the details of your booking on the right hand side.  Please complete the form with your name, address, telephone number and email address.  You will be given an option to pay now either a deposit if your holiday is more than 28 days away or just a deposit.  Or you can choose to pay later by cheque or bank transfer.  You are asked to consent to agreeing with the Terms and Conditions.  Once you have pressed the continue button it will take you to the payment page or if paying later will show you the details you have entered.

An automatic email will be sent to you and once the booking is agreed and processed by Polruan Cottages you will be sent either the Provisional booking acknowledgement, or Deposit or Full Payment Confirmation.  If you do not receive this please check your trash/junk email folder or contact us on 01726 870582.


BY TELEPHONE - 01726 870582 

As we know each of our properties we are happy to talk you through each one on your short list to ensure you are booking the correct cottage for your party.  Because Polruan is set on a hill it can be a difficult village for some people so if you have older guests in your party or special requirements please talk to us we will let you know if a particular cottage is suitable for your needs.

We can take your details and make the booking for you while you are on the telephone.  We will email or post if preferred a provisional acknowledgement to you and a deposit of 30% is due within 5 days, the balance is then due 28 days before your stay.  Once we have received your deposit, this means you agree to the Terms and Conditions of booking, we will confirm the booking by email or post to you.

By email:

If you email us your full name, postal address and telephone number, we can make a booking for you.  We will need to know the dates you require, the cottage and number of people we will then arrange the rest.

Short Breaks

If you are interested in booking a short break or would like the holiday to start on the different day to the normal changeover please telephone for details.  Out of season most properties will allow short break booking online but they are set up during more popular booking periods to only accept them at certain period beforehand.


We are quite happy to discuss any property over the telephone with you before you make a booking.

Check availability


We can help. Call us

01726 870582 Monday to Saturday 9.00am - 5.00pm